Tech/Design Musings

Cisco IP Phone UI

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This is the Cisco IP Phone I have in my office.  Would you know what button to push to be able to access missed calls? I only figured it out the other day… it’s inexplicably the “directories” button?!

Perhaps the designer didn’t want to add any more buttons to the bottom right panel (and rightly so).  However, there are so many other options that would have made more sense. They could have placed the missed calls under one of the two available buttons on the screen.  Or they could have paired it with the messages button and written “missed calls / messages” for the label.  You’d think a commonly used function would have had a little more thought put into it.

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Written by Matt

January 7, 2012 at 4:48 pm

Posted in UI

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